Q.C. SERVICES CUSTOMER SATISFACTION SURVEY

In keeping with our philosophy of total customer satisfaction and continual improvement and to assist us in meeting the requirements of ISO 9001:2000, we ask you to take a few minutes and complete this survey.

                         Name:    
                  Company:     
                     Position:     
         Phone Number:      
         E-mail Address:      

Please rate on a scale of 1 to 5. (5 being the highest)     

QUESTION?

 1 2 3 4 5
How do you rate the response time of Q.C.S?
How do you rate the efficiency and thoroughness of our technicians?
Did our technician explain the problem to your satisfaction?
Do our employees treat you in courteous manner?
Do you feel Q.C.S. delivers products/services at a reasonable cost?
Do our technicians leave you the proper documentation? (certs, etc.)
Do you encounter problems with your equipment shortly after servicing?
How do you rate the quality of the equipment Q.C.S. sells?
What is your overall rating of Q.C. Services?

How might we have improved our service 
to you during our last visit.

What level of service do you require of Q.C.S.?

Other, if applicable?

General comments, please?

Would you like us to contact you? Yes  No

Thank you for taking the time to complete this survey.

Richard Schieferstein - President
Q.C. Services

Sales and Service
100% Satisfaction Guaranteed  -  Established in 1979
ISO 9001:2000 Registered
A2LA ISO 17025 Registered

Q. C. Services, Inc.
qcservices@gwi.net
P.O. Box 68
8 Smith St.
Harrison, Me 04040
Tel 1(207)583-2980 Fax 1(207)583-6936

 

 

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